At Belluw, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Belluw and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Belluw. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account or place an order, we may ask for your contact and shipping information, including items such as full name, street address, city, state, zip code, email address, and telephone number. We may also receive payment-related information processed securely by our third-party payment providers.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and online store
- Process, complete, and ship your orders, and handle after-sales support
- Improve, personalize, and expand our website and product offerings
- Understand and analyze how you use our website, monitor browsing behavior, and optimize user experience
- Develop new products, services, features, and functionality for home essentials and daily decor goods
- Communicate with you, either directly or through one of our trusted partners, including for customer service, to provide you with order updates, shipping notifications, and other information relating to the website
- Send you transactional emails, service notices, and optional marketing and promotional updates related to our home products
- Detect, monitor, and prevent fraudulent transactions, unauthorized access, and security risks
- Comply with all applicable legal obligations, tax requirements, and e-commerce regulations in the United States
Log Files
Belluw follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and it is part of standard hosting services and analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering general demographic information for business optimization.
Cookies and Web Beacons
Like any other professional e-commerce website, Belluw uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type, device information, and other relevant data. We also use web beacons, tracking pixels, and similar technologies to measure website traffic, track marketing campaign performance, and understand user shopping behavior.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Belluw. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Belluw, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Belluw has no access to or control over these cookies that are used by third-party advertisers and ad networks.
Third Party Privacy Policies
Belluw’s Privacy Policy does not apply to other advertisers, websites, or third-party service providers. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers, payment processors, shipping carriers, and analytics tools for more detailed information. It may include their practices and instructions about how to opt-out of certain options related to data collection and advertising tracking.
You can choose to disable cookies through your individual browser settings. To know more detailed information about cookie management with specific web browsers, you can find official instructions on each browser’s official website.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal information.
We do not sell your personal information to any third parties for commercial purposes. If you would like to exercise any of these rights, please contact our support team. We have up to one full month to respond to all valid CCPA-related requests from California residents.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights for users located in the European Economic Area. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data we store.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain legal conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data for marketing or other purposes, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our official support email.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.
Belluw does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records permanently.
Data Security & Protection
We use standard industry encryption, secure server connections, and trusted third-party payment systems to protect your personal and payment information. All data transmissions on our website are secured with HTTPS encryption to prevent unauthorized access, data leakage, or misuse of your personal data.
Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. All changes will be posted directly on this page with an updated effective date. It is your responsibility to review this Privacy Policy regularly. Continued use of our website after any policy updates means you accept the new terms.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: support@belluw.com